Seeking legitimation for an information system: a preliminary process model
نویسندگان
چکیده
This research throws light on to the role of social issues in developing a successful information system. In a case study of a community health organization, we describe how IT management carried out an integrated set of actions over a two-year period to obtain legitimation for an Intranet system from its eventual stakeholders. We suggest that, in general, a failure to obtain such legitimation may be a factor in systems failure. We use Structuration Theory and Activity Theory to develop a Legitimation Activity Model, which we present as a generalised set of activities that may be applied to other settings when legitimation is sought for an information system.
منابع مشابه
The legitimation-seeking process in information systems development
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